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Help for Clients
Everything you need to know about hiring talent on the Voices platform, from posting your first job to approving and receiving final files from talent.
Read MoreHelp for Talent
Everything you need to know about getting hired on the Voices platform, from setting up your profile to responding to jobs to getting paid.
Read MoreWant to learn how our marketplace works?
Become a Voices expert in fifteen minutes or less with four clickthrough guides.
Take Lessons for Clients
Learn the Voices basics in less than 15 minutes with these four lessons.
Search
Find the best talent for your project.
Jobs
Post your job for free
Payments
Download finished work and release payment.
Messages
Communicate privately with talent.
Look for talent by keyword or refine your search further using the advanced search feature.

Browse creative talent by things like service, skill, genre, software, language, style, and more to find talent ready to work.

Visit talent profiles to view their portfolios, read ratings and reviews, and request quotes by privately inviting them to new or existing jobs.
If you come across a talent that you really like and could imagine hiring for your job, save them to your Favorites list. You will be able to find them again quickly when you need them.
You can click Post a Job from the top navigation menu anywhere on Voices. Log in, and you can begin to fill out the job posting form. Start with the project overview by giving your job a project title.

Choose the service you'd like to post a job for. The job posting form will vary depending on which service you choose.
Filling out as many fields as possible helps talent reply with responses tailored to your needs. Posting a music job also requires performance details but the fields will vary from those required for voice over.
Let the talent know how and where their work will be used, including type of project, whether or not it is part of an advertisement, how long it will run for, and the geography it will run in. (Voice Over and Music)

Project Details will vary depending on the service you're hiring for. This section gives you the opportunity to include information talent need to know in order to send strong responses for you to review.

Determine how much money you have to spend on this project, whether it’s a fixed budget or a range. This will help talent quote on the work.

See all of your posted jobs in one convenient spot, along with the relevant service and number of responses at a glance.

When you first post a job, it will be in Reviewing status, when you’re receiving replies it will be in Hiring status, and when completed work files are uploaded, the job will be marked Done.
Review talent responses to your posting all in one place. Evaluate submissions, proposals, and price quotes quickly and easily.
If you need to, you can create a shortlist to send to your colleagues or clients. They can offer quick feedback through a built-in voting system and don’t need a Voices account to do so.
Award the job to the talent you want to work with by clicking Hire. Once clicked, you’ll be asked to confirm payment so that funds can be held safely in SurePay™.
The job agreement is what you and the talent have agreed upon regarding the project details, technical requirements, and fees to get the job done. Once the talent accepts the job agreement, they will begin working on your job.
Voices’ SurePay™ allows you to easily hire talent and keeps your money secure while the work is completed. Once you’ve received the completed work, Voices releases payment to the talent directly. When you add an additional payment, it works the same way.
You can make an additional payment to talent if further revisions or additions are made to the original scope of the project. You can do this by clicking + Add a Payment from the Payments or the Agreements tab of the job in question. Additional Payments are handled through SurePay™ and generate their own job agreement.
Talent upload their work directly to Voices via the Files tab of the job in question. You’ll be notified in Messages when the file has been uploaded, and you can either request a revision (which notifies the talent) or approve and download the file.
Once you’ve received the finished work, the funds will be released from SurePay™ to the talent through PayPal.

You can access payment details in the payments tab of each of your jobs. Read payment details for each transaction you complete, and download a PDF copy or print for your records if you need to.

Download and print transaction records, track spending, print invoices, and see all of your transactions in one convenient place.
Messages from Voices and messages from talent will be filed in your Inbox.
Any messages you send to a talent on the platform will be filed in your Sent folder.
Take Lessons for Talent
Learn the Voices basics in less than 15 minutes with these four lessons.
Profile
Complete your profile.
Jobs
Receive job invites, respond, and get hired.
Payments
Get paid, guaranteed.
Messages
Communicate privately with clients.
Upload a photo of yourself to present a professional, polished image. Clients are more likely to trust and hire talent with a profile photo.
Introduce yourself to potential clients. Include a brief summary of yourself (feel free to add some personality!) and your career background as a creative professional.
Add the services you offer from the left toolbar. Current options are Voice Over, Audio Production, Music, and Translation.
Select at least one skill within each of the services you offer. For example, if you added Audio Production as your service, you might choose Audio Editing as your skill.
Provide a summary of the specific skill you offer and why someone should hire you. Be as specific as you can about your capabilities. Some sections may differ depending on which skill you’re filling out.
Share your past work experience in a specific skill with potential clients. Clients want to see past work experience that is similar to the job they are posting.
List the companies and brands you’ve done work for. If you’re unsure whether a client is comfortable being included, make sure to reach out to them first.
Show clients what others have said about the work you’ve done outside of Voices. You can type the testimonial and the company or person you’ve received it from in this section.
For each skill you add, you must add either a Demo (Voice Over) or a Portfolio Sample (Audio Production, Music, and Translation). These are essential for clients to be able to find you and understand the quality of your work.
Clients can leave a feedback rating and review for you, and you can do the same for them. They can also leave a compliment if they feel you excelled in a particular area. Compliment badges and reviews are displayed on your profile and are a great way to build your online reputation.
Analyze your progress and do more of what’s working for you. Only subscribing voice over talent have access to Statistics.

Your JobMatch™ (formerly VoiceMatch™) score lets you know how closely matched you are to a job posting. The more complete your profile, the better your JobMatch™ scores.

Clients can request that public invitations be sent out to talent whose profiles best match the job’s requirements. Only Premium and Platinum members have access to public invitations.

Clients have the option of privately inviting you, and other talent, to their jobs after finding you via search and your profile. A blue envelope icon indicates that you’ve been privately invited to the job.

Jobs you’re invited to respond to are listed in your account under Hiring. You can get to a job via a link in the Voices email you receive or by logging in and clicking on Jobs > Hiring.

Next to each job in your Job List you will see a variety of icons. A purple featured icon indicates a job that was posted by a Voices Plus client expecting a fast response turnaround. A blue ‘V’ icon indicates that this job was posted by a Voices Account Manager and is a Professional Services job.

In the Hiring tab, filter jobs to show the newest invitations at the top. In the Answered tab, view the jobs you’ve responded to. If the client has moved to the decision-making phase, its status will say Deciding.
Job details will fully describe the project requirements, budget range, response deadline, and project deadline.
Respond to jobs that you are most qualified to do. Your JobMatch™ (formerly VoiceMatch™) score helps you prioritize your list and makes responding simple.
Send the client a short note explaining why you are the best candidate for the job. Think of this as your cover letter.
Save time replying to jobs by creating templated proposals. Make as many templates as you think you’ll need to address the different types of jobs you will be responding to.
Submit a quote when responding to a job so that the client knows what to expect. The client will have included a fixed budget or a budget range to help guide you.

When responding to a job, you must include a response file. This might be a custom read (voice over jobs) or a selected portfolio sample (audio, music, translation jobs). Your response file should demonstrate your skills in action.
When a client awards a job to you, a simple job agreement is sent for your review, solidifying the terms and deadlines you’ve discussed. Accept the job agreement to move ahead with the job.
Deliver completed work to a client by uploading the project files to Voices. Simple and straightforward.
Never wait on payment again. When you’re hired, Voices’ SurePay™ system takes client funds and holds them securely while you work. Once your work is received and approved by your client, funds are released directly to you through PayPal or check.
You’ll see three tabs in your payments list. Held in SurePay™, payments being held securely by Voices while you work; Completed, payments Voices has released to you; and All Payments, a summary of both of these transactions in one spot.
The three statuses are Pending, the payment from the client has not yet been deposited; In SurePay™, the payment is being held securely while you work; and Released, the payment has been released to you.
Let us know how you want to be paid, be it PayPal or a check in the mail. We cover the PayPal fees associated with your payment and you’ll receive funds more quickly than via check.

If the project scope changes, it may be necessary for the client to pay you more than what was outlined in the job agreement. You can request via Messages that the client add an Additional Payment to the job.
Messages from clients will appear in your inbox. Clients can send messages to you to start the exchange, at which point you can send them a reply, communicating about the project as needed.
Review messages you have sent to clients.
View the contents of a conversation in a message’s details.
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